General sourcing
The first questions businesses ask.
How does Yes Supplier vet suppliers?
We conduct supplier audits, reviewing certifications, production capabilities, and quality standards.
Can I visit suppliers myself?
Yes. We encourage direct visits if you wish, and we can arrange meetings for you.
How do you handle communication barriers?
Our multilingual team ensures seamless communication and helps prevent misunderstandings.
Do you work with small businesses only?
No. While we specialize in small and medium businesses, we welcome all clients.
What if I do not know how to describe my product in detail?
Our consultation helps turn your idea into practical technical specifications.
What industries do you specialize in?
We have experience across electronics, textiles, home goods, automotive parts, and industrial equipment sectors.
Logistics
Moving products with fewer surprises.
How long does it take to ship products from China via sea?
Shipping times vary but typically take 3–6 weeks depending on destination.
Can you handle air freight logistics?
Yes. Air freight shipping is available for faster delivery timelines.
Do you support shipping customization such as branded packaging?
Yes. We coordinate with suppliers for custom packaging.
What happens if my products are delayed?
We investigate the cause, liaise with carriers, and offer contingency plans.
Can you arrange insurance coverage for goods in transit?
Yes. We help secure comprehensive coverage to protect your shipment.
Do you handle customs clearance procedures?
Yes. We manage customs documentation and clearance procedures to support smooth delivery.
Quality & compliance
Protection for your product and reputation.
How do you guarantee product quality?
Through inspection protocols at pre-production, in-process, and pre-shipment stages.
What certifications can be required for products?
This depends on your target market. For example, FDA requirements may apply to food-related goods and CE marking is relevant for certain European markets.
Will I get updates during production?
Yes. We provide visual updates, reports, and production timelines.
Can I request third-party inspections?
Yes. We can facilitate independent quality inspections.
What is your defect-rate policy?
We work to minimize defects and negotiate resolutions with suppliers for issues that arise.
Do you offer product testing services?
Yes. We coordinate product testing, including safety, durability, and compliance testing.
Still have questions?
Our expert team is ready to help with a personalized sourcing solution.